Belmont Bank & Trust Company is an Equal Opportunity Employer.
We’re committed to investing in our people and creating a customer service-oriented team. We value an environment that is challenging and full of enthusiasm.
If you’re interested in an employment opportunity with Belmont Bank & Trust Company, please contact us at [email protected].
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Current Positions Available:
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Universal Banker - 121 W Wacker, Chicago, IL 60601
Job Title: Universal Banker
Reports To: Assistant Vice-President/Branch Manager
FLSA Status: Exempt
Department: Retail Banking
Division: Personal Banking & Customer Service
Summary:
The Universal Banking position incorporates the responsibilities of both a teller and a personal banker. The employee will be expected to perform the operational duties of a teller as well as the relationship management expected of a personal banker. The teller aspect of this position incorporates many responsibilities and duties including safeguarding depositors’ funds, adhering to Banking regulations, being detail oriented to achieve accurate transaction processing and record keeping, as well as knowing the Bank’s products and services and how to successfully cross-sell them to build relationships. Tellers are the frontline for the bank and therefore should be personable, patient, efficient and confident. The personal banking aspect of this position also entails many responsibilities and duties including growing deposits at the Bank, adhering to Banking regulations, being detail-oriented to achieve accurate transaction processing and record keeping, as well as knowing the Bank’s products and services and how to successfully cross-sell them to build stronger banking relationships. This person should be entrepreneurial in nature and have the ability to build core deposit balances for the Bank.
Essential Duties and Responsibilities:
The teller position is responsible for but not limited to: managing and balancing a cash drawer, accepting and processing customer deposits, creating official checks and money orders, running the coin machine, making loan payments, processing U.S. Savings Bonds, preparing CTRs (currency transaction reports) and preventing fraud. The personal banker position is responsible for but not limited to: developing and retaining new core-deposit relationships, learning and understanding retail loan products, understanding and following new account opening procedures, understanding all products and services of the bank and how to cross-sell them, handling customer requests and complaints, keeping current with banking regulation guidelines, answering the phone, referring loan customers to lending department, and achieving monthly sales and cross-sell goals. The candidate needs to ensure proper product, service and regulatory knowledge to make sure all banking activity is compliant. The individual should have the ability to talk comfortably with customers and be confident when speaking of Bank products and services. The individual should be able to work in a team environment and cross-sell to enhance customer banking relationships.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education/Experience:
High School Diploma and/or secondary education is preferred (either Bachelor’s degree from a four-year accredited institution in the field of business, including courses in finance, accounting and economics or current enrollment towards this goal). Three years of related sales experience and training is required.
Language Ability:
Strong written and verbal skills are necessary as well as the ability to multi-task, negotiate, reason and make decisions. He/she must have the ability to effectively present information to customers and explain the benefit of the Bank’s products and services. Individual must be people-oriented with good communicative and interpersonal skills. The individual must be able to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community in a confident manner.
Math Ability:
The individual should be able to understand basic math computations. The individual will be required to calculate basic math in regards to calculating deposits, withdrawals, and summations. The ability to apply concepts of basic algebra is required. The ability to balance a cash drawer on a daily basis and manage cash shipments is necessary. The ability to calculate figures and amounts such as interest accrued, pay-offs, financial penalties and percentages is also necessary.
Reasoning Ability:
The ability to handle multiple customers with multiple requests on a daily basis is necessary. The employee as a teller or a banker should be able to know and understand typical transactions for different types of customers (i.e. personal v. business). This is important not only for daily operations but also in understanding and preventing fraud or other losses to the Bank. The ability to profile and determine which product set will best suit each customer as well as being able to sell those products to the customer is necessary.
Computer Skills:
Strong PC skills including word processing, spreadsheet, presentation, internet and internal software are required.
Certificates and Licenses:
N/A.
Supervisory Responsibilities:
N/A.
Work Environment:
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to fingers, handle, or feel, and talk or hear.
Customer Service Associate/ Bank Teller - 121 W Wacker, Chicago, IL 60601
Job Title: Teller/Customer Service Associate
Reports To: Customer Service Manager
FLSA Status: Non-Exempt
Department: Retail Banking
Division: Customer Service
Summary:
Tellers have many responsibilities and duties including safeguarding depositors’ funds, adhering to Banking regulations, being detail oriented to achieve accurate transaction processing and record keeping, as well as knowing the Bank’s products and services and how to successfully cross-sell them to build relationships. Tellers are the frontline for the bank and therefore should be personable, patient, efficient and confident.
Essential Duties and Responsibilities:
This position is responsible for but not limited to: managing and balancing a cash drawer, accepting and processing customer deposits, creating official checks and money orders, running the coin machine, making loan payments, processing U.S. Savings Bonds, preparing CTRs (currency transaction reports) and preventing fraud. The candidate needs to ensure proper product, service and regulatory knowledge to make sure all banking activity is compliant. The individual should have the ability to talk comfortably with customers and be confident when speaking of Bank products and services in order to cross-sell and enhance the customer’s banking relationships. The candidate is also going to be held responsible for achieving monthly sales goals.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education/Experience:
High school diploma or equivalent and/or secondary education is preferred (either 4 year Bachelor’s Degree or current enrollment towards this goal). 1-2 years sales or customer service is preferred.
Language Ability:
Strong written and verbal skills are necessary as well as the ability to multi-task, work as a team, and uphold the image of the Bank. He/she must be people-oriented with good communicative and interpersonal skills. The individual must be able to respond to common inquiries or complaints from customers. The individual should be able to explain rules and regulations to customers in a confident manner.
Math Ability:
The individual should be able to understand basic math computations. The individual will be required to calculate basic math in regards to calculating deposits, withdrawals, and summations. The ability to apply concepts of basic algebra is required. The ability to balance a cash drawer on a daily basis and manage cash shipments is necessary.
Reasoning Ability:
The ability to handle multiple customers with multiple requests on a daily basis is necessary. The teller should be able to know and understand typical transactions for different types of customers (i.e. personal v. business). This is important not only for daily operations but also in understanding and preventing fraud or other losses to the Bank.
Computer Skills:
Strong PC skills including word processing, spreadsheet, presentation, internet and internal software are required.
Certificates and Licenses:
N/A.
Supervisory Responsibilities:
N/A.
Work Environment:
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to fingers, handle, or feel, and talk or hear.
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It’s essential to know that U.S. immigration laws safeguard authorized workers from discrimination based on citizenship status and national origin, as specified in 8 U.S.C. § 1324b. If you face unfair treatment in violation of this law, the Immigrant and Employee Rights Section (IER) can offer assistance.
Belmont Bank and Trust participates in the U.S. Department of Homeland Security E-Verify program in all U.S. facilities and certain territories. E-Verify is a web-based system managed by the U.S. Citizenship and Immigration Services for employment eligibility verification.
When you accept a job offer and complete the Form I-9, Belmont Bank will provide your information to the federal government for work authorization confirmation. If E-Verify cannot confirm your eligibility to work, you will receive written instructions to resolve the issue with the Department of Homeland Security (DHS) or Social Security Administration (SSA) before any employment-related actions, including termination, can be taken.